- Companies that already use other apps in the Zoho suite
- Operations that need deep customization and have someone to configure it
ZekkoCRM vs Zoho CRM
| Criteria | ZekkoCRM | Zoho CRM |
|---|---|---|
| Starting price | Free Start; Flow $10/user/month | Free for up to 3 users; Standard $14 annually or $20 monthly per user/month |
| Language | English interface | Multilingual interface; check feature coverage |
| Built-in AI | Native CRM AI | Zia; features vary by edition |
| Calling | VoIP and AI dialer inside the CRM | Integrated telephony; edition and provider dependent |
| Support | Human support on WhatsApp | Channels and languages vary by region and plan |
Last updated: November 2026
Zoho CRM is a flexible platform inside a large suite of business apps. ZekkoCRM focuses on what small sales teams use every day, with AI, WhatsApp and calling included.
When Zoho CRM makes sense
When ZekkoCRM makes more sense
- Small teams that sell over WhatsApp and phone in the same process
- Teams that want to start using it the same day, with no implementation project
- Managers who need a pipeline, goals and sales forecasts that are easy to read
ZekkoCRM vs Zoho CRM
| Feature | ZekkoCRM | Zoho CRM |
|---|---|---|
| Free plan | Yes — 14 days free, everything included, then free (2 users) | Yes, up to 3 users |
| Starting paid price | $10/user/month | $14/user/month (annual) or $20 (monthly) |
| Built-in AI (enrichment, scoring, scripts) | Zia AI; more features in higher editions | |
| WhatsApp inside the CRM | Via integrations | |
| VoIP calls in the browser | Built-in calling from the Standard edition | |
| Time to get started | About 5 minutes | Hours to days |
Conclusion
If you already use the Zoho suite and want deep customization, Zoho CRM is a good fit. If you want a CRM your team can start using in minutes, with AI enrichment, call scripts, WhatsApp and VoIP built in, ZekkoCRM is the simpler choice. Start free and compare with your own data.
Frequently asked questions
Does Zoho CRM have a free plan?+
Yes. According to its official website, Zoho CRM has a free edition for up to 3 users. ZekkoCRM also has the Start plan: free with basic features after your 14-day trial.
Does Zoho CRM have native WhatsApp?+
Zoho CRM connects to WhatsApp through integrations. In ZekkoCRM, WhatsApp lives inside each deal's card, with the history alongside calls, tasks and proposals.
Can I migrate from Zoho CRM to ZekkoCRM?+
Yes. Export your contacts and deals from Zoho CRM as a spreadsheet and import them into ZekkoCRM. Our team can also do the setup for you.
Is ZekkoCRM cheaper than Zoho CRM?+
ZekkoCRM offers 14 days free — everything included, a free plan with basic features, and paid plans from $10 per user per month, which is usually lower than comparable Zoho CRM plans for small teams.
Do I need a credit card to try it?+
No. You can create your account and use the Start plan without a credit card.
Ready to sell more with less effort?
14 days, everything included. No credit card. No commitment.